Frequently Asked Questions

  • We recommend booking 6-12 months ahead for peak wedding season, although last-minute enquiries are always welcome.

  • To reserve your wedding date, a 30% non-refundable deposit is required at the time of booking. Your booking will be confirmed once the deposit has been received.

  • Absolutely. We understand your plans evolve. Changes can usually be made up to 30 days before your event, subject to availability.

  • Our premium faux florals are designed to look incredibly realistic in person and in photographs, while staying perfect all day.

  • Yes. You’re welcome to create a package that suits your venue and budget.

  • We are primarily providing a classic white colour palette, however depending on availability, we can discuss custom styling or colour additions.

  • If you are collecting the florals, collection is the day before your event and return the day after. If you require set-up, we can arrange this the day before or on the morning of your day. We will then take down florals the day after.

  • Yes. Delivery, collection and optional setup are available throughout Auckland (and beyond by arrangement).

  • Yes. A setup fee from $300 applies to bookings that require on-site styling and installation. The exact fee will depend on the size of your hire and venue requirements.

  • We understand accidents happen. Minor wear from normal use is expected. Significant damage, staining or missing items may incur repair or replacement costs.

    A refundable damage bond of 20% of your hire total applies on all bookings. The bond will be refunded within 5-10 working days after all hire items have been returned and inspected, provided they are returned in their original condition (allowing for normal wear and tear).

  • No. Simply return everything as supplied - we’ll take care of the rest.

  • Final payment is due 30 days before your event.

  • A minimum hire value of $750 applies to bookings on Friday, Saturday and Sunday.